FAQs


Is there a minimum quantity I must order?

No, you can order only 1 book if you like.

Do you offer a discount for bulk orders?

Yes, please use the Contact page to request further details.

How much is the postage?

We use Australia Post to deliver our books.  Postage will be calculated at time of checkout depending on the number of books ordered and their weight.  Should your order be damaged or lost in transit please contact Australia Post direct.

Shipping to other countries is not available at this time.  Purchases outside Australia can be made through Amazon stores.

How can I pay?

Payment can be made using your credit or debit card.

Sales Tax or GST

Sales tax or GST has already been applied to the price of the goods as displayed on the website.

How will my order appear on my Credit Card

Your order will appear as "Matrix Star".

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched.

Customer Service

For all other enquiries, please use the Contact page.